BioGaia Protectis Probiotic Drops With Vitamin D3 5mLx2's (Twinpack + FOC Baby Face Towel)

Product Registration Number: MAL22076069NC

BioGaia Protectis Probiotic with Vitamin D3 Drops is a health supplement containing Limosilactobacillus reuteri™ DSM 17938 and Vitamin D3 that helps in the maintenance of good health. This product contains no added gluten, milk protein and lactose.

Product Features and Benefits: 

  • For strong bones and teeth. 
  • Prevents colic, regurgitation and constipation. 
  • Tested in more than 266 clinical trials. 
  • One of the safest and most clinically studied probiotics in infants. 

Dosage and Directions For Use:

  • Shake well for 10 seconds before each use to mix the bacteria culture with the oil.
  • For easier dispensing, the air vent needs to be facing upward. To dispense the drops, tilt the bottle and give by spoon.
  • Children 1-3 years old: Use 5 drops once daily, can be taken before or after meal.
  • Do not add to hot drink or food as this may damage the live bacteria.
  • 1 dose consists of a minimum of 100 million live L. reuteri Protectis and 10 micrograms Vitamin D3. 
  • Recommended dose should not be exceeded. 
  • This product should not be used as a substitute for a varied diet. 

Each 0.035mL drop contains: 

  • Limosilactobacillus reuteri™ DSM 17938 0.7mg
  • Vitamin D3 80IU
  • One dose consists of a minimum of 100 million live L. reuteri and 400 IU of Vitamin D3. 

Cautions:

  • Do not add to hot food, hot drinks or give directly from the bottle into the mouth as this may reduce the quality of the product. 
  • If the bottle is stored in a refrigerator, the oil has a higher viscosity and may be difficult to dispense. Warm gently in your hand before dosing. 
  • Store in a dry place, below 25°C and protect from light. 
  • Keep out of reach of children.
  • Keep the bottle closed.
  • Avoid contact with fluids like saliva and water.
  • Opened bottle should be used within 3 months. 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.