Artelac ® Splash without preservatives creates a quick and long lasting relief for dry, stressed and tired eyes. Whether in the office, home or while traveling:

With the natural moisturizer hyaluronic Artelac® Splash offers soothing and refreshing moisturisation and relief especially for environmentally related dry eye (eg dry, stressed and tired eyes of air conditioners, dry heated air, computer work).

Artelac ® Splash is suitable for:
- Woman in Office
- For all persons with dry eyes among others caused by external influences such as intensive VDU or air-conditioned rooms.
- Contact lens wearers, their comfort is compromised by a feeling of dryness of the eyes. Artelac ® Splash is very well tolerated in both hard and soft contact lenses (they do not need to be removed in the application).

How often can Artelac ® Splash are applied?
Artelac ® Splash contains no preservative and can be used daily as often. Drops as needed 1 drop in each eye.

How long can Artelac ® Splash are applied?
Due to its ingredients Artelac Splash is very well suited for long-term application.

How is Artelac ® Splash store?
The prescribed for Artelac ® Splash temperature range is from + 1 ° to + 25 ° C. The unit dose ampules (EDO ®) of Artelac ® Splash must be kept protected from light.

What precautions should be taken? (eg. when driving a car)
As with any eye drops may be impaired after instillation the view for a short time. However Artelac ® Splash spread very quickly on the surface of the eye, thus ensuring immediate clear view.

Is Artelac ® Splash suitable for allergy sufferers?
Artelac ® Splash is characterized by its excellent tolerability. In very rare cases may lead to hypersensitivity reactions. The product should no longer be applied.

What is the ingredient hyaluronic acid?
Hyaluronic acid, or hyaluronan, is a naturally occurring substance in the body. Due to its chemical and physical properties it has a variety of tasks. So, for example, hyaluronic acid bind large amounts of water. Hyaluronic acid is, inter alia, in cartilage, in synovial fluid, in the skin and the eyes to see the tear film and the vitreous humor.


Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 


We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 


    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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