Cetaphil Baby Shampoo 200mL

Product Registration Number: NOT240202480K

Cetaphil Baby Shampoo with soothing chamomile gently cleanses sensitive scalp and hair without drying. This tear-free, hypoallergenic formula leaves hair soft with a silky shine. Gentle enough for newborns's and baby's hair. Cetaphil Baby is dedicated to care for your baby's delicate scalp and hair.

Product Features and Benefits:

  • Formulated with soothing chamomile, to help soothe sensitive scalp while cleansing.
  • This gentle caring formula is suitable for baby's sensitive scalp as it cleanses without drying.
  • Gentle enough for newborns and babies with delicate skin.
  • Tear-free, non-irritating.
  • Dermatologically and ophthalmologically tested.
  • Paraben free, mineral oil free, colourant free. 
  • Suitable for newborns.
  • Suitable for use on hair. 

Directions For Use:

  • Wet baby's hair with warm water. 
  • Apply a small amount of shampoo to wet hair. 
  • Gently massage and rinse. 

Ingredients:
Aqua, sorbitol, cocamidopropyl betaine, lauryl glucoside, glycerin, panthenol, cocoglucoside, glyceryl oleate, acrylates/C10-30 alkyl acrylate crosspolymer, aloe barbadensis leaf juice powder, chamomilla recutita flower extract, citric acid, heliotropine, hydrogenated palm glycerides citrate, hydrolyzed wheat protein, parfum, sodium hydroxide, tocopherol, zinc sulfate.

Cautions:

  • Avoid contact with eyes. If the product gets into your baby's eyes, rinse thoroughly with water.
  • In case of any discomfort, please discontinue and consult a physician. 
  • For external use only.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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