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Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)
Hydrocyn Aqua Wound Care (100mL/250mL/500mL)

Hydrocyn Aqua Wound Care (100mL/250mL/500mL)

--- NOVEMBER PROMOTION ---


**ONLINE REDEMPTION ONLY**

RM5 Off Shipping Fee,
For Purchase Above RM100

*Applicable to East & West Malaysia*

Availability: In Stock
RM30.00
RM30.00
Volume: 500ML
Subtotal: RM30.00
Product Details
Hydrocyn® aqua – Advanced wound care is a wound wash, debridement and irrigation solution for chronic and acute wounds. It supports the wound healing process by protecting and keeping the wound clean and free from microorganism and contaminants.

Hydrocyn® aqua helps to:
-Clean the wound
-Reduce bacterial load
-Reduce fetid odour
-Support natural wound healing

Mechanism of Action
The active substance of the Hydrocyn® aqua wound care portfolio is hypochlorous acid (HOCl), the same substance that the body’s immune cells use in its defence against infectious organisms. HOCl can penetrate the outer layer of bacteria, fungi and virus and thus cause damage inside the cell which leads to destruction of the cell function (and eventually cell death).

Hydrocyn® aqua has no negative effect on human cells and is biocompatible which means it does not cause any irritation to the body.

Test results
Hydrocyn® aqua has been tested on several microorganisms following the ASTM E2315 standard test. The tests show that Hydrocyn aqua® is effective against both gram-positive and gram-negative bacteria (including MRSA) fungi and spores.

Hydrocyn® aqua advanced wound care:
-Bactericidal
-Fungicidal
-Sporicidal
-Biofilm removal
-pH neutral
-Biocompatible
-Clinically proven to be safe and effective for different types of wounds

Product range
The Hydrocyn® aqua advanced wound care products are CE marked (approved in the EU) medical devices class III and class IIb.

Packing: Bottle (100ml/250ml/500ml)
Shipping & Delivery

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Refund & Cancellation

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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