Hylo Dual Intense Eye Drop (Without Preservatives) 10mL

Product Registration Number: GB4724521-52787

The remedy is HYLO DUAL INTENSEĀ® eye drops, which are highly viscous due to their particularly high concentration of long-chain hyaluronic acid (0.2%) and so adhere to the surface of the eye for a long time. This means that the eye is supplied with a particularly intensive and long-lasting moisture film. Hyaluronic acid occurs naturally in the body, and it has an especially high water-binding capacity. At the same time, the drops reduce friction between the eyelid and the cornea, which prevents additional irritation of the eye and leaves behind a pleasant sensation.

  • Preservative and phosphate-free
  • Hyaluronic acid hydrates and protects
  • Ectoin stabilizes and soothes

Directions For Use:
Generally adults and children 6 years and older instils one drop, three times a day.

Advice for wearers of contact lenses:Ā 
HYLO DUAL INTENSEĀ® is not suitable for use with contact lenses due to its high viscosity.

*Can be used for 6 months after opening

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.Ā 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia).Ā 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.Ā Ā Ā 

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.Ā Ā 

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below)Ā to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

WhatsappĀ us at +6011-57706396 or Email us atĀ estore@aapharmacy.com.my

Our Customer Support Team will review each customerā€™s application on a case-by-case basis and, at its sole discretion, determine whether the customerā€™s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.Ā 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customerā€™s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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