The perfect size to keep in your backpack, purse, desk drawer, bathroom cabinet, nappy bag, first aid kit and more! 

Be prepared with this handy ointment that can be used for cracked skin, sunburn, minor burns, cuts and abrasions, surface wounds, insect bites, nappy rash, chapped lips and chafed skin. 

Dr T.P. Lucas, a Brisbane botanist and medical practitioner, discovered the healing powers of papaw in the late 1800's. His famous topical ointment formula has remained unchanged for over 110 years.

Papaw is rich in papain and antioxidants, with antibacterial, antiseptic and antimicrobial properties. We hand select the finest papaws from Far North Queensland and ferment them in our Brisbane facility. Our natural fermentation process delivers the healing enzymes of papaw in a potent concentration.

Product features:

  • Made using fresh a-grade papaw grown in Far North Queensland, Australia
  • Australian made and owned
  • Listed with the Australian Register of Therapeutic Goods (AUST L 13397)
  • Complies with international and Australian safety standards
  • Non-allergenic and non-comedogenic
  • Packaging: Tube (25g)

Directions for use:

  • Apply a thin layer of ointment to the affected area as needed or directed by your health professional.
  • Lucas' Papaw Ointment is a topical skin application to relieve symptoms of cuts, scratches, abrasions and minor wounds, insect bites, heat rash, mild burns, mild sunburn, skin cracking, nappy rash and chafing.
  • Immediate treatment of burns should be application of cold water for ten minutes. Only to be used for minor burns after initial first aid treatment. Medical advice should be sought for serious burns.

Active ingredient:

  • Carica Papaya, Fresh Fruit (Fermented) 39mg/g
  • Contains no palm oil, glycerin, or sodium lauryl sulphate. Non-allergenic and non-comedogenic. 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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