1. MEDERMA ADVANCED GEL 20G
Worrying about your scar? You don't have to! Mederma helps to visibly reduce scarring. Mederma is a leading scar treatment - clinically proven and recommended by physicians and pharmacists. The proactive gel formula promotes the healing process of the skin, effectively reduces redness and makes the scar softer, smoother and more elastic. Mederma is easy to apply and has a pleasant smell. With a consistent, daily use you will see that Mederma can help scars appear nearly invisible. Feel confident in your skin again.

Ingredients:
Aqua (purified), PEG-4, Aloe Barbadensis Leaf Juice, Allium Cepa Bulb Extract, Xanthan Gum, Allantoin, Methylparaben, Sorbic Acid, Parfum

Direction to use:
Use Mederma as soon as the wound is closed. Mederma should be applied and gently massaged into the scar at least twice a day for 8 weeks on new scars and at least 3-6 months on older scars.

2. MEDERMA GEL FOR KIDS 20G
Pediatrician-recommended mederma for kids is the first and only scar product formulated specially for children ages 2 to 12. It goes on as a purple gel and massages in clear. And it has a great, kid-friendly scent. Kids will like it because its cool. Parents will like mederma for kids because it helps soften and smooth old and new scars resulting from cuts and scrapes, stitches, burns, bug bites, and surgery. Non-toxicwont stain clothes easy to use absorbs quickly

Direction to use :
Apply a thin coat of mederma for kids to the scar and gently massage in 3 times a day for 8 weeks on new scars and 3 times a day for 3 to 6 months on existing scars.

Packaging: Tube (20g)

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.Β 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia).Β 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.Β Β Β 

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.Β Β 

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below)Β to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

WhatsappΒ us at +6011-57706396 or Email us atΒ estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.Β 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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