Most conditioners are made using silicone-based ingredients (usually big words that end with –cone) that coat the hair in something slippery, making it feel silky and smooth. They do a great job of making the hair feel hydrated and easy to detangle. The problem we find with silicone is that it can build up on the hair over time, making it feel heavy and limp. This usually results in a need for a different type of shampoo to get rid of the buildup caused by these types of conditioners.

Instead, we wanted to make a creamy conditioner from natural oils that won’t build up on the hair and actually penetrate and hydrate the hair instead of just making it feel nice for a while. Using natural ingredients is not only better for your hair and scalp, it’s also much better for the environment. Ever think about what happens to your wash products after they go down the drain? Silicones and other synthetic ingredients don’t break down into their natural component easily in the water system.

Features and Benefits:
- A natural, gentle conditioner that looks after your hair and your scalp
- Made with natural oils like Jojoba and Olive Oil to hydrate hair
- Free from silicone-based ingredients that can build up and weigh hair down
- Milk Protein helps protect hair fibres and revitalizes its natural protective layer
- We use a phthalate-free fragrant oil so you can have beautiful smelling hair
- Piroctone Olamine helps maintain and control the microflora of the scalp
- Dermatologically tested
- Free from silicone
- Scalp-free Formula
- Moogoo signature scent

Ingredients: Aqua (H₂O’s Fancy Name), Simmondsia Chinensis (Jojoba) Seed Oil, Olea Europaea (Olive) Fruit Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Piroctone Olamine (Olamine Salt), Fragrant Oil - Coconut Reef (Phthalate-Free), Hydrolysed Milk Protein (For Hair Repair).

Direction for use: Apply on damp hair after washing your hair. Rinse well after use. Recommended to use together with MooGoo Milk Shampoo to have better effect.

Packaging: Bottle (500ml)

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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