--- NOVEMBER PROMOTION ---
**ONLINE REDEMPTION ONLY**
RM5 Off Shipping Fee,
For Purchase Above RM100
*Applicable to East & West Malaysia*
Nestlé NAN HA Infant Formula Step 1 800g (For Babies 0-12 Months)
NAN HA® Infant Formula Step 1 is a formula for infants from birth until 12 months. It provides your baby with nutrients for their growth and development. NAN HA® Infant Formula Step 1 contains a partially hydrolysed protein blend, which is cow's milk protein broken down into smaller pieces. NAN HA® Infant Formula Step 1 also contains:
However, if your baby already has a declared allergy to cow's milk protein, do not use NAN HA® Infant Formula Step 1 without asking your health professional. The introduction of any other formula or cow's milk must only be carried out under health professional supervision.
Protein is important:
Feeding Table:
| Age | Previously Boiled Water (mL) | Number of Measuring Scoops | Number of Feeds Per Day |
| From birth - 1 month | 60 | 2 | 8 |
| 1-2 months | 90 | 3 | 7 |
| 2-4 months | 120 | 4 | 6 |
| 4-6 months | 150 | 5 | 6 |
| 6-9 months | 120 | 4 | 5 |
| 9-12 months | 150 | 5 | 4 |
Note: This feeding table is only for your guidance. A term baby, weighing 2.5kg or more, needs an average of 150mL/kg body weight of milk per day. This is divided into 6, 7 or 8 feeds according to the baby's age. The exact amount at one feed varies. Complementary food should be introduced to your baby from 6 months of age. Please consult your baby's health professional.
*To maintain the number of living probiotic cultures (Bifidobacterium lactis CNCM I-3446), the boiled water must be cooled down to about 40°C before adding the powder.
Important: Use only the enclosed scoop. Using more or less powder than indicated will either lead to dehydration of deprive your baby of proper nutrition. Do not change proportions without medical advice.
Storage:
Shipping
Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.
In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.
Delivery
We provide delivery across Malaysia (including Peninsular & East Malaysia).
Parcels will be delivered using our appointed courier companies to your preferred address.
Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.
Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.
All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.
In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.
Orders will be delivered:
Within Peninsular Malaysia: 3-5 working days
Within East Malaysia: 5-8 working days
Return & Refund Policy
AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.
This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.
Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.
Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my
Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.
Walk-ins will not be entertained at any AA Pharmacy retail outlets.
Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.
Cancellation
AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.
The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.
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