Introducing LactoE–mune, our new kids probiotic powder with lactoferrin! Packed with Lacto GG, HMO and lactoferrin, a protein found in breast milk that can help support a healthy immune system, our probiotic powder is specially formulated to promote gut health in kids. Our powder is easy to mix into drinks or food, making it a convenient and tasty way to support your child’s digestive and immune health. Give your child the gift of good health with our delicious and nutritious probiotic powder!

Who is it for?

- Children with digestive issues: Probiotics, like LactoE-mune, can help support a healthy gut microbiome and improve digestive health in children. 

- Children with weak immune systems: The probiotic strains, lactoferrin, and HMO in LactoE-mune can help strengthen the immune system in children. 

- Children on antibiotic treatment: Antibiotics can disrupt the gut microbiota, leading to gastrointestinal issues. LactoE-mune can be recommended to children on antibiotic treatment to support their gut health during this time.

- Children with a history of allergies or eczema: Probiotics have shown potential in reducing the risk of allergies and eczema development in children. 

Parents seeking to promote overall wellness in their children

Recommended Dose:
Suitable for infant starting from 3 months old. Take one sachet daily, preferably with a meal or as directed by a healthcare professional.

Mix the contents of the sachet with water, milk, yogurt, or any other cool beverage for easy consumption.

Store your health supplements in a cool, dry place. Do not use if the seal is broken, follow the expiration date, and consult with a healthcare professional if needed.


Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 


We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 


    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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