Ego QV Intensive With Ceramides Light Moisturising Cream 350mL

QV Intensive with Ceramides Light Moisturising Cream is scientifically formulated with a combination of ingredients including moisturising agents and ceramide complex (ceramides, cholesterol, fatty acids in a 3:1:1 Ceramides dominant molar ratio). It is designed to help support skin barrier and relieve very dry, itchy skin.

Product Features and Benefits:

  • Contains Ceramide Complex (Ceramides, cholesterol and fatty acids in a 3:1:1 ceramides dominant molar ratio) helps support the skin barrier.
  • Includes Ceramides EOP and NP, niacinamide and lactic acid.
  • Easily absorbed, non-greasy formula, providing up to 24 hour skin hydration.
  • Helps reduce trans-epidermal water loss and improve dryness.
  • Preservative-free to help reduce the chance of skin irritation.
  • Free from fragrance, colour, Lanolin and Propylene Glycol to suit sensitive skin types.
  • Suitable for extremely dry, itchy, irritated, compromised and sensitive skin.
  • Non-comedogenic, so it won’t block pores.
  • Dermatologically-tested.
  • Vegan-friendly, contains no animal-derived ingredients.

Directions For Use:

  • Apply to dry and itchy skin areas as often as required, particularly after showering, bathing, exposure to harsh climatic conditions and at night.
  • For best results, use with QV Intensive with Ceramides Hydrating Body Wash to help look after very dry, itchy skin.

Ingredients:
Aqua (Water), Glycerin, Petrolatum, Niacinamide, Paraffinum Liquidum, Dimethicone, Cetearyl Alcohol, Lactic Acid, Glyceryl Stearate SE, Ceteareth-20, Sodium PCA, Stearic Acid, Caprylyl Glycol, 1,2-Hexanediol, Laureth-3, Xanthan Gum, Sodium Hydroxide, Ceramide NP, Cholesterol, Carthamus Tinctorius (Safflower) Seed Oil, Ceramide EOP.
 
Cautions:

  • For external use only.
  • Avoid eyes. If the product enters the eyes, rinse with clean water immediately.
  • Do not use on broken skin. 
  • If irritation occurs, wash the affected area and discontinue use.
  • Store below 30°C.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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