Packed with essential nutrients, Biogreen Prebalance Crackers are a healthy and organic alternative to conventional crackers which usually contain artificial colours, preservatives and flavours. Individually packed for convenience, this light, crispy and flaky cracker can be equally enjoyed at home or when you’re on the go.

Product of Malaysia

Ingredients: Wheat Flour, Nutritional Yeast, Soya Lecithin*, Wheat Germ, White Sesame, Black Sesame, Wild Green Seaweed, Carrot, Wheat Bran, Oligosaccharide, Corn Flour*, Vegetable Oil, Sea Salt, Baking Powder, Yeast

*Non-GMO

Allergy advice: Contain wheat (gluten), & sesame

Benefits:
High Fibre – Aids the digestive system.
Oligosaccharides (Prebiotics) – Supports a healthy intestinal environment.
Source of Calcium – Supports strong bones and teeth development.
5-Colour Ingredients – Nourishes 5 principal organs of the body
Cholesterol and Trans-Fat Free.

Storage: Please keep in cool, dry place, away from heat and direct sunlight.

Friendly reminder: This is a 100% natural and organic product, the flavour and colour of this product may therefore vary slighty due to seasonal variation.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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