This soap-free bar is formulated with 5 nourishing ingredients to gently cleanse the skin without drying it out, maintain the skin's natural moisture barrier, and leave the skin feeling soft and clean. Defends against 5 signs of skin sensitivity, including a weakened skin barrier, irritation, roughness, tightness and dryness.
-Fragrance free
-Paraben free
-Hypoallergenic
-Won't clog pores
-Dermatologically tested
-Defends against 5 signs of skin sensitivity

Skin Type: For very dry to dry, sensitive skin
Clinically proven to provide intense and lasting 48-hour hydration.

• Specially formulated with a dermatologist-backed blend of niacinamide (vitamin B3), panthenol (pro-vitamin B5) and hydrating glycerin to help improve the resilience of sensitive skin
• Significant skin barrier improvement in 3 days with complete restoration in 1 week
• 97% of users reported that skin seems more hydrated
• Dermatologist tested and clinically proven to be gentle on sensitive skin

1.Begin with a gentle cleanser
A sensitive skin bodycare care routine starts in the shower with a gentle body wash or bar soap from Cetaphil. These nourishing cleansers maintain skin’s natural hydration for a comfortable clean feel, even for those with sensitive skin.

2.Intensely moisturise and repair skin's barrier
Moisturizing Cream helps to improve skin's hydration from day one and completely restores the skin's natural moisture barrier in just 1 week. This rich cream is clinically proven to provide immediate and long lasting 48 hour relief for dry to very dry, sensitive skin, leaving it soft and smooth.

3.Dermatologically tested for sensitive skin
This gentle, non-comedogenic and hypoallergenic formula won't irritate the skin, making Moisturizing Cream ideal for use as a body or face lotion. Fragrance free and paraben free, the sweet almond oil and unique ingredient blend of vitamins and glycerin will deeply hydrate sensitive skin without irritation.

Packing:
1X100g

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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