Protective Lip Balm offers an effective barrier against moisture loss, as well as protection from both UVA and UVB. Provides a transparent layer to protect the lips from environmental factors, including sun's harmful rays both UVB and UVA . Formulated to soothe dry, chapped and cracked lips and effectively protects the skin from UVA and UVB rays. It is dermatologically tested and is well tolerated by dry and chapped lips.
-Cetaphil Protective Lip Balm SPF 50+
-A barrier against moisture loss with high lipid content for smooth application
-Contains Vitamin E to help promote healthy lips
-Easy-glide application
-Non-greasy, lightweight, transparent and colourless formula
-Dermatologically Tested

This lip balm offers an effective barrier against moisture loss and provides very high protection against harmful UVB and UVA rays. With Vitamin E, it helps moisturise and soften the lips, to promote healthy lips. Featuring a specially-designed application tip, the formula glides on easily for a smooth application thanks to its high concentration of lipids and emollients.

Skin type: For sensitive, dry, chapped and cracked lips

How to use:
Apply Cetaphil Protective Lip Balm several times a day before sun exposure and reapply, especially after eating or when extra comfort and protection is needed. Applying small quantities reduces the efficacy of protection.

Caprylic/Capric Triglyceride, Diethylamino Hydroxy-benzoyl Hexyl Benzoate, C10-18 Triglycerides, Ethylhexyl Methoxy cinnamate, Dibutyl Adipate, C12-15 alkyl Benzoate, Dicaprylyl Carbonate, Bis-ethylhexyloxyphenol Methoxyphenyl Triazine, Glyceryl Stearate, Cocos Nucifera oil, Glyceryl Behenate, Ethylhexyl Triazone, Hydrogenated Castor Oil, Tocopherol, Parfum, Ascorby Palmitate, BHT, Stevioside.



Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 


We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 


    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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