Dermacyn Ezyma Itch Relief Hydrogel Spray 45g

Dermacyn Ezyma™ Spray is a medical grade hydrogel that pairs well with your daily moisturizer for rapid itch relief and symptoms associated with atopic dermatitis. The essential components of  Ezyma™ is a novel combination of Hypochlorous acid (HOCl) and silicone hydrogel for the easy management of eczema and dermatitis flares. The active ingredient in Ezyma™ hydrogel, hypochlorous acid, is able to inhibit up to 86% of the release of histamine from mast cells, which is responsible for skin redness, swelling and itchiness. 

Product Features and Benefits:

  • Made with Microcyn® Technology. 
  • Soothes, softens and hydrates skin. 
  • Itch relief: Helps to relieve itching, dryness and reduces skin redness associated with dermatitis. 
  • Anti-microbial: Prevents and protects skin from infection. Forms protective barrier against physical, chemical and microbial invasion. 
  • Anti-inflammatory: Uses a non-steroidal formulation to relieve skin irritation. 
  • Non-steroidal. 
  • Fragrance-free.
  • No preservatives. 
  • Suitable for use on all ages. 

Directions For Use: 

  • Spray a thin layer of Ezyma™ Hydrogel to the affected area 3 times daily and gently rub until evenly distributed. 
  • Shake well before use. 
  • Use preferred moisturizer after applying.

Ingredients:
Electrolyzed water, polydimethylsiloxane, sodium magnesium fluorosilicate, sodium phosphate. Ancillary substances: Sodium hypochlorite and hypochlorous acid. 

Cautions: 

  • Store in its original container at room temperature and do not freeze. 
  • After use, close the container properly. 
  • Keep out of reach of children.
  • For external use only.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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