Dermal Therapy Hand Balm 50g
Product Registration Number: NOT180303351K

Dermal Therapy Hand Balm hydrates, softens and protects very dry and cracked hands. Its non-greasy formula absorbs quickly and works to improve the condition of your hands, leaving them soft and supple. Formulated to improve skin hydration with 10% Urea and 2% Dimethicone in a rich moisturising base, Dermal Therapy Hand Balm is also suitable for use on patches of dry skin on elbows.


Product Features:

  • Moisturizes and protects.
  • Rapid relief for very dry hands.
  • Visible results.
  • Clinically tested.
  • Australian made and owned.
  • Great for hands affected by cold weather and harsh detergents, or those who suffer from dry hands as a side effect from medications.
  • Suitable for moisturising patches of dry skin including eczema and psoriasis.
  • Enriched with Vitamin E to condition the skin from free radical damage.


Directions For Use:

  • Massage a small amount into hands two to three times a day or as required.
  • Use on dry, scaly and itchy hands to leave skin soft and protected.
  • Can be used on other areas of the body such as arms, legs, elbows and back.
  • Also suitable to use in conjunction with sunscreen.


Ingredients:
Aqua, Urea, Lanolin, Cetearyl Alcohol, Glyceryl Stearate, PEG-20 Stearate, Glycerine, Decyl Oleate, Paraffinum Liquidum, Dimethicone, Butyrospermum Parkii (Shea Butter), Aloe Barbadensis Leaf Juice, Allantoin, Tocopheryl Acetate (Vitamin E), Phenoxyethanol, Lactic Acid, Sodium PCA, Benzyl Alcohol, Panthenol, Arginine, Fragrance.


Cautions:

  • For external use only.
  • Avoid contact with eyes.
  • Keep out of reach of children.
  • Always replace cap after use.
  • Do not use if tube seal is broken or appears tampered with.
  • Discontinue if local irritation or rash occurs during use.
  • Do not use on broken skin.
  • Do not dispose of carton as it contains important information.
  • Store below 30°C in a dry place. 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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