Flexx Pain Relief Emulsion Gel (Extra Cool) 100mL

Key Ingredients and Functions:

  • Camphor: Anti-inflammatory properties, it helps to reduce swelling and pain.
  • Menthol: Provides a cooling effect that helps to soothe and relieve pain.
  • Tocopherol (Vitamin E): An antioxidant that helps protect the skin and enhances healing. 
  • Aloe barbadensis leaf and calendula officinalis extract: Soothes and moisturizes the skin, promoting healing. 
  • Dimethyl sulfone (MSM): Supports joint health and mobility. 
  • Ilex paraguariensis leaf extract: Helps in relieving pain and discomfort. 

Product Benefits:

  • Immediate cooling sensation: The combination of menthol, camphor, and mentha haplocalyx oil provides an instant cooling effect, soothing sore muscles and joints. 
  • Anti-inflammatory action: Ingredients like camphor, aloe vera, green tea extract, and chamomile work together to reduce inflammation and promote healing, hence reducing muscle and joint pains. 
  • Antioxidant protection: With ingredients like vitamin E, yerba mate, green tea, grape seed oil, and lemon extract, the gel provides powerful antioxidant benefits, protecting the skin and underlying tissues from oxidative stress. 
  • Moisturizing and nourishing: Glycerin, aloe vera, and grape seed oil ensure the skin stays hydrated and nourished, preventing dryness and irritation. 
  • Enhanced skin penetration: The emulsion technology ensures that the active ingredients penetrate deeply into the skin, delivering maximum benefits.
  • Safe and gentle: Formulated with gentle, skin-friendly ingredients, this gel is suitable for regular use without causing irritation.
  • Immediate and long-lasting: Pain relief in 5 minutes.
  • To be use on: back, neck, shoulders, feet, ankles, legs, knees, elbows, hands, wrists. 

Directions For Use:

  • Apply a thin layer of Flexx Pain Relief Emulsion Gel (Extra Cool) to affected area and massage gently until fully absorbed.
  • Use as needed, up to 3-4 times daily.
  • For external use only. 

Ingredients:
Water, glycerin, caprylic/capric triglyceride, ceteary alcohol, glyceryl stearate, polysorbate 60, sodium stearoyl lactylate, menthol, camphor, mentha haplocalyx oil, tocopherol, aloe barbadensis leaf extract, ilex paraguariensis leaf extract, camellia sinensis leaf extract, vitis vinifera (grape) seed oil, calendula officinalis extract, chamomilla recutita (matricaria) flower extract, citrus limon (lemon) extract, tocopheryl acetate, gluconolactone, dimethicone, diazolidinyl urea, tetrasodium EDTA, dimethyl sulfone, fragrance. 

Cautions:

  • For external use only.
  • Avoid contact with eyes and mucous membranes.
  • Discontinue use if irritation occurs.
  • Keep out of reach of children. 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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