Genteal Gel Sterile Lubricant Eye Gel 10g
- RM23.90
- RM23.90
- Unit price
- per
To wet and lubricate the surface of the eye for all patients with ocular discomfort caused by dry eye conditions.
Highlights:
• It degrades with water, one of the ingredients of the GenTeal Gel formulation, to yield trace amounts of hydrogen peroxide, which provides an anti-microbial action
• The unique anti-microbial buffer system prevents the opened bottle from becoming contaminated while avoiding preservative-related hypersensitivity reactions
• Once instilled in the eye, hydrogen peroxide is rapidly degraded by enzymes present in ocular tissues to yield water and oxygen.
Dry Eye Symptoms:
• Dryness
• Scratchy
• Burning/stinging
• Gritty
• Blurry vision
• Watery/tearing
• Redness
• Swelling/inflammation
• Sensitivity to light
Directions for Use:
1. Tilt your head back slightly and pull down your lower eyelid to create a small pocket. Hold the dropper above the eye with the tip down. Look up and away from the dropper and squeeze out a drop.
2. Close your eyes for 2 or 3 minutes with your head tipped down, without blinking or squinting. Gently press your finger to the inside corner of the eye for about 1 minute, to keep the liquid from draining into your tear duct.
3. Use only the number of drops your doctor has prescribed. If you use more than one drop, wait about 5 minutes between drops.
4. Wait at least 10 minutes before using any other eye drops your doctor has prescribed.
Precautions:
Before using this product, tell your doctor or pharmacist if you are allergic to it; or if you have any other allergies. This product may contain inactive ingredients, which can cause allergic reactions or other problems. Talk to your pharmacist for more details.
If you have any health problems, consult your doctor or pharmacist before using this product.
This product (especially ointments) may temporarily cause blurred vision right after being placed in the eye(s). Do not drive, use machinery, or do any activity that requires clear vision until you are sure you can perform such activities safely.
Packing: Tube (10g)
Highlights:
• It degrades with water, one of the ingredients of the GenTeal Gel formulation, to yield trace amounts of hydrogen peroxide, which provides an anti-microbial action
• The unique anti-microbial buffer system prevents the opened bottle from becoming contaminated while avoiding preservative-related hypersensitivity reactions
• Once instilled in the eye, hydrogen peroxide is rapidly degraded by enzymes present in ocular tissues to yield water and oxygen.
Dry Eye Symptoms:
• Dryness
• Scratchy
• Burning/stinging
• Gritty
• Blurry vision
• Watery/tearing
• Redness
• Swelling/inflammation
• Sensitivity to light
Directions for Use:
1. Tilt your head back slightly and pull down your lower eyelid to create a small pocket. Hold the dropper above the eye with the tip down. Look up and away from the dropper and squeeze out a drop.
2. Close your eyes for 2 or 3 minutes with your head tipped down, without blinking or squinting. Gently press your finger to the inside corner of the eye for about 1 minute, to keep the liquid from draining into your tear duct.
3. Use only the number of drops your doctor has prescribed. If you use more than one drop, wait about 5 minutes between drops.
4. Wait at least 10 minutes before using any other eye drops your doctor has prescribed.
Precautions:
Before using this product, tell your doctor or pharmacist if you are allergic to it; or if you have any other allergies. This product may contain inactive ingredients, which can cause allergic reactions or other problems. Talk to your pharmacist for more details.
If you have any health problems, consult your doctor or pharmacist before using this product.
This product (especially ointments) may temporarily cause blurred vision right after being placed in the eye(s). Do not drive, use machinery, or do any activity that requires clear vision until you are sure you can perform such activities safely.
Packing: Tube (10g)
Shipping
Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.
In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.
Delivery
We provide delivery across Malaysia (including Peninsular & East Malaysia).
Parcels will be delivered using our appointed courier companies to your preferred address.
Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.
Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.
All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.
In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.
Orders will be delivered:
Within Peninsular Malaysia: 3-5 working days
Within East Malaysia: 5-8 working days
Return & Refund Policy
AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.
This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.
Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.
Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my
Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.
Walk-ins will not be entertained at any AA Pharmacy retail outlets.
Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.
Cancellation
AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.
The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.
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