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Hydrocyn Aqua Advanced Wound Care Solution (Cap Closure Bottle) 250mL
Hydrocyn Aqua Advanced Wound Care Solution (Cap Closure Bottle) 250mL

Hydrocyn Aqua Advanced Wound Care Solution (Cap Closure Bottle) 250mL

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Availability: In Stock
RM16.50
RM16.50
Subtotal: RM16.50
Product Details

Hydrocyn Aqua Advanced Wound Care Solution (Cap Closure Bottle) 250mL

Product Registration Number: GD1130224916

An advanced wound wash, debridement and irrigation solution intended to support wound healing process. The product is biocompatible and clinically proven to be safe and effective for various types of wounds. The product has ancillary antimicrobial activity to reduce microbial load on wound. 

The mode of action of Hydrocyn Aqua involves eliminating bacteria through an osmotic shock. Microbial cells are negatively charged while hypochlorus acid (HOCl) is electrically neutral. When Hydrocyn Aqua is applied, HOCl can thus penetrate and pass through the microbial cell wall and destroy it. Hydrocyn Aqua is hypotonic, ensuring that water flows into the damaged cells to equalize the osmotic gradient. The increased internal pressure causes the bacteria to burst in a phenomenon known as osmotic shock.

Indications:

  • Wound wash, debridement and irrigation solution for acute and chronic wounds such as stage 1-4 ulcers, venous stasis and diabetic ulcerations, post-surgery wounds, burns (1st to 2nd degree) and bed sores. 
  • It also helps in moistening wound and control malodour. 

Product Features and Benefits:

  • Bactericidal, sporicidal, fungicidal.
  • Neuwater® Electro Activated Super-Oxidized Technology. 
  • Effectively cleans wounds by rapidly removing bacteria and biofilm.
  • Mimics body's own immune response to effectively kill microbes within 60 seconds.
  • Soothes and creates a moist wound environment to accelerate the wound healing process. 
  • Biocompatible, non-stinging and tissue friendly.
  • pH neutral and hypoallergenic. 
  • Contains neither preservatives or parabens, nor antibiotics or steroids. 
  • Ready to use, no dilution required. 
  • Can be combined with other forms of wound treatments. 

Directions For Use:

  • Clean the wound by applying the solution liberally directly to affected area.
  • To facilitate debridement and to remove biofilm, soak dressing with the solution and leave on the wound for about 15 minutes.

Active ingredient: Hypochlorus acid (HOCl).

Cautions:

  • Do not use the product if the temper proof seal is damaged or tempered with. 
  • Stability is affected if the bottle is not stored or closed properly after use. 
  • Store in a cool, dry place (recommended storage temperature is 4°C to 30°C) away from direct sunlight. 
  • Bottle to be discarded if signs of contaminants are seen. 
  • Use by 30 days of opening. 
  • The product is stable for 24 months from the date of manufacture if unopened and in its original packaging. 
  • Consult your healthcare specialist if wound persists to deteriorate even after use of solution. 
  • Always notify your caregiver in case of any adverse effect. 

HALAL Certified.

Shipping & Delivery

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Refund & Cancellation

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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