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Enjoy RM5 Off Shipping Fee with
RM100 Storewide Purchase
La Roche-Posay Cicaplast B5 Serum 30 mL
10% Vitamin B5 concentration, combined with Aqua Posae from La Roche-Posay thermal spring water, forms a dermatological complex to soothe the skin. Its formula leaves a protective film on the face that helps preserve water loss in the epidermis and strengthen the skin barrier. Instantly, the skin appears intensely hydrated. After 1 hour, the skin barrier is repaired. Within 1 week of use, the skin regenerates, protects itself from external aggressions, and is smoother and more radiant. It also appears more uniform. Â
Product Features and Benefits:
Directions For Use:
Ingredients:
Aqua, panthenol, glycerin, alcohol denat., dimethicone, hydroxyethypiperazine ethane sulfonic acid, PEG-20 methyl glucose sesquistearate, sodium hyaluronate, ammonium polyacryloyldimethyl taurate, caprylyl glycol, vitreoscilla ferment, citric acid, xanthan gum, octyldodecanol, tocopherol, phenoxyethanol.
Shipping
Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.
In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.Â
Delivery
We provide delivery across Malaysia (including Peninsular & East Malaysia).Â
Parcels will be delivered using our appointed courier companies to your preferred address.
Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.  Â
Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.
All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.
In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.
Orders will be delivered:
Within Peninsular Malaysia: 3-5 working days
Within East Malaysia: 5-8 working days
Return & Refund Policy
AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.
This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store. Â
Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below)Â to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.
Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my
Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.
Walk-ins will not be entertained at any AA Pharmacy retail outlets.
Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.Â
Cancellation
AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.
The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.
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