Optive MD Lubricant Eye Drop 15mL (Moisturizing Dry Eye Solution)

Product Registration Number: GB8388069316

Optive is unique dual-action formula provides long-lasting comfort. Optive lubricates the surface of the eye and moisturizes the ocular surface cells by restoring natural osmotic balance. Optive contains a unique, mild, non-sensitizing preservative PURITE which ultimately breaks down into natural tear components on the eye (sodium chloride and water).

Indications: For the temporary relief of burning, irritation and discomfort due to dryness of the eye or exposure to wind or sun. May be used as a protectant against further irritation.

Dosage and Directions For Use:

  • Instill 1 or 2 drops in the affected eye(s) as needed.Β 
  • Concomitant ocular medications should be administered at least 5 minutes apart from the instillations of Optive to avoid washout effects.Β 

Ingredients:

  • Carboxymethylcellulose sodium 0.5%
  • Glycerin 0.9%
  • Boric acid
  • Calcium chloride dihydrate
  • Erythritol
  • Levocarnitine
  • Magnesium chloride hexahydrate
  • Potassium chloride
  • Sodium borate decahydrate
  • Sodium citrate dihydrate
  • Purified water
  • Preservative: Stabilized oxychloro complex (PURITE)

Cautions:

  • To avoid contamination or possible eye injury, do not touch bottle tip on any surface and avoid contact with the eye. Replace the cap after using.
  • Optive bottle should be kept tightly closed when not in use.Β 
  • Do not use if Optive packaging shows evidence of tampering.
  • Contents are sterile if imprinted seal around cap is intact.
  • Do not use if solution changes colour or becomes cloudy.
  • Discontinue use of Optive and consult a doctor if the patient experiences eye pain, changes in vision, continued redness or irritation of the eye, or if the conditions worsens or persists for more than 72 hours.
  • Do not swallow solution.Β 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.Β 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia).Β 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.Β Β Β 

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.Β Β 

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below)Β to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

WhatsappΒ us at +6011-57706396 or Email us atΒ estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.Β 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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