Panaflex Hot Patch 10's (Value Pack)

Product Registration Number: MAL22076010XR

Product Dimension: 8cm x 6cm

Muscle pain is most commonly the result of overuse or a minor injury, perhaps caused by sports or a trip, or by tension and stress, which can make your muscles stiff, sore and painful. Sometimes pains and aches can become a problem and start to interfere with your everyday activities. When they do, reach for an effective pain relief heat patch that is fast acting and long lasting - like Panaflex Hot Patches.

Panaflex Hot Patch is fast acting in 80 seconds. The heat patch provides temporary relief of muscular and joint pain e.g. due to simple backache, strains, sprains.

Dosage and Directions For Use:

  • Take out a patch and peel off protective backing.
  • Apply sticky side to affected area. Sweat and dirt may reduce the adhesion of the patch.
  • After application, wash your hands.
  • For use in adults and children aged 12 years and above - Maximum duration of use without medical advice: 7 days.
  • Maximum total daily dose: 2 patches, even if there is more than one injured area to be treated.

Active ingredients:

  • L-Menthol 3.85% w/w
  • Glycol Salicylate 2.45% w/w
  • Nonivamide 0.003% w/w
  • Adhesive plaster
  • Zinc oxide
  • Purified lanolin (source of purified lanolin: Ovine)
  • Silicon dioxide
  • Titanium dioxide
  • Aluminium chlorohydrate
  • Paraffin oil

Cautions:

  • Possible side effects: application site hypersensitivity, application site reaction, skin burning sensation, rash and pruritus.
  • Some people may experience discomfort, particularly those with sensitive skin, if the product is used after a bath.
  • Contraindicated in patients with known hypersensitivity to glycol salicylate, menthol or tocopherol acetate or any other ingredients of the preparation.
  • Do not use during pregnancy or when breastfeeding.
  • Use the product with caution in patients with history of allergic reaction to aspirin or other NSAIDs.
  • The product should be applied only to intact, non-diseased skin and not to skin wounds.
  • The product should not come into contact with the eyes, nostrils, and other mucous membranes. In case of accidental contact, the eyes or other mucous membranes should be rinsed well with eater.
  • The product should not be used with external heat, such as electric heating pad, as it may result in excessive skin irritations or skin burns.
  • If the condition does not improve or worsens within 7 days of starting treatment, patients should seek medical advice to exclude an alternative underlying cause of pain.
  • Discontinue the treatment if skin irritation occurs.
  • Not for use in children under 12 years of age unless directed by a healthcare professional.
  • Keep out of sight and reach of children. 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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