Panaflex Muscle and Joint Pain Relief Patch 4's [Value Pack]
MAL09032037XR

Product Dimension: 10cm x 14cm

Relief of muscular and joint pain various parts of the body such as shoulder, neck, waist, back, elbow and knee. Panaflex Pain Relief Patch penetrates through skin to offer relief. Soothes back, neck and muscle pain. Provides immediate cooling effect. 

For topical use only. For adults and children aged 12 years and above: Apply to the affected area 3 to 4 times a day. Use one patch at a time. (Maximum dose: 4 patches in a day; Maximum duration of use without medical advice: 7 days)

Instructions to use: 
- Open the pouch, take a patch out and pull both ends of the patch to break plastic film of the patch. 
- Apply sticky side of patch onto affected area then remove the plastic film.
- Adhesive sheet is readily cut into 6 small pieces.
- Peel off 2 small pieces of adhesive sheet, stick at the edge of patch to prevent patch from moving. 
- After application, wash your hands.

Do not exceed the stated dose. Always read the label before use.

Each patch contains Glycol Salicylate 1.5% w/w, L-Menthol 1.0% w/w, DL-Camphor 0.5% w/w, DL-α-Tocopherol Acetate (Vitamin E) 0.3% w/w.

This product is contraindicated in children under 2 years of age and in patients with known hypersensitivity to glycol salicylate, menthol, camphor, tocopherol acetate or any other ingredient of the preparation. Use the product with caution in patients with history of allergic reaction to aspirin or other non-steroidal anti-inflammatory drugs (NSAIDs). 

This product should be applied only to intact, non-diseased skin and not to skin wounds. This product should not come into contact with the eyes, nostrils and other mucous membranes. In case of accidental contact, the eyes or other mucous membranes should be rinsed well with water. Do not use with external heat, such as electric heating pad, as it may result in excessive skin irritations or skin burns. Some people may experience discomfort, particularly those with sensitive skin, if this product is used after a bath. If the condition does not improve or worsens within 7 days of starting treatment, patients should seek medical advice to exclude an alternative underlying cause of pain. Discontinue the treatment if excessive skin irritation occurs. Not for use in children under 12 years of age unless directed by a healthcare professional. Seizures may occur in children with a history of seizures due to the presence of terpene derivatives (menthol and camphor). A small amount applied this way may cause immediate collapse. The product should not be applied near the nostrils of children due to the presence of camphor. Keep out of the sight and reach of children. 

MAL09032037XR. Trade Marks are owned by or licensed to the Haleon group of companies. ©2024 Haleon group of companies or its licensor.
KKLIU: 0138/ EXP 31.12.2028.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.