Prospan F (Dry Ivy Leaf Extract) Cough Syrup 5mLx9's

Prospan causes thick mucus to become liquefied, thereby making it easier to cough up. At the same time, the urge to cough is reduced. 

Indication: Traditionally used for relief of cough, throat irritation and reducing phlegm.

Dosage and Directions For Use: 

  • Adult and children 12 years and above: 5mL 3 times daily.
  • Children 6-11 years: 5mL 2 times daily.
  • The liquid should be taken undiluted in the morning, (at midday) and in the evening. Can be taken with or without food.
  • Gently knead the stick pack before use.
  • Hold the stick pack firmly and tear it open.
  • Swallow the medicine, squeezing the stick pack until empty.

Ingredient:
5mL of liquid contains 35mg of Hedera helix extract from folium, 6.7mg of potassium sorbate (preservative). Prospan F cough syrup contains no alcohol or gluten.

Precautions/Warnings:

  • Prospan F cough syrup contains a plant-based active substance. These plant extracts can occasionally cause Prospan F cough syrup to become slightly cloudy or they may slightly alter its taste. However, such effects do not alter the effectiveness or quality of the product. 
  • Do not take Prospan F cough syrup if patient is allergic to the active substance. 
  • Contains sorbitol. This poses a health risk to patients with a hereditary intolerance to fructose. 
  • Insufficient reliable data for use in pregnancy and lactation.
  • Prospan F cough syrup may not be used in children under the age of 6.

Product Registration Number: MAL10070656T

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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