--- NOVEMBER PROMOTION ---
**ONLINE REDEMPTION ONLY**
RM5 Off Shipping Fee,
For Purchase Above RM100
*Applicable to East & West Malaysia*
Similac Lactose Free Infant Formula 375g (For Babies 0-12 Months)
Similac® Lactose Free is a cow's milk based, lactose-free formula intended for infants who are lactose intolerant or unable to digest lactose. Infants over 6 months of age should receive complementary foods in addition to Similac® Lactose Free.
Each 100g of Similac® Lactose Free contains:
Suggested Feeding Schedule:
| Approximate Age of Baby | Warm Water (Previously Boiled), mL | Number of Level Scoops | Number of Feedings Per 24 Hours |
| Birth - 1 Month | 60 | 2 | 8 |
| 1-2 Months | 90 | 3 | 7 |
| 2-4 Months | 120 | 4 | 6 |
| 4-6 Months | 150 | 5 | 6 |
| 6-9 Months | 120 | 4 | 5 |
| 9-12 Months | 150 | 5 | 4 |
A term baby, weighing 2.5kg or more, needs an average of 150mL/kg body weight of milk per day. This is divided into 6, 7 or 8 feeds according to the baby's age. Consilt health professional about how much your baby should be consuming. These are only suggested feeding intakes, every baby's consumption needs is different.
Storage:
Cautions/Warnings:
Shipping
Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.
In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg.
Delivery
We provide delivery across Malaysia (including Peninsular & East Malaysia).
Parcels will be delivered using our appointed courier companies to your preferred address.
Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.
Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.
All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.
In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.
Orders will be delivered:
Within Peninsular Malaysia: 3-5 working days
Within East Malaysia: 5-8 working days
Return & Refund Policy
AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.
This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.
Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.
Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my
Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.
Walk-ins will not be entertained at any AA Pharmacy retail outlets.
Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund.
Cancellation
AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.
The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.
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