Sterimar Blocked Nose (Copper) Hypertonic Nasal Spray 100mL

Product Registration Number: GB39204778218

The Sterimar™ brand draws its sea water from Bay of Cancale (Brittany-France), an exceptional and protected site renowned for its environmental quality. 

Indications: Sterimar™ Blocked Nose is a medical device based on sea water, enriched with Copper. Recommended for children from 3 years old and adults in case of colds or rhinitis to: 

  • Quickly unblock the nose up to 6 hours. 
  • Eliminate even thick mucus. 
  • Help to fight colds and limit the risks of secondary infection by washing away nasal cavities. 
  • Help to reduce intake of local medicated treatment. 
  • Effective day and night.

Product Features and Benefits:

  • Unblocks the nose up to 6 hours.
  • Clinically proven efficacy.
  • Intended for temporary use if nose is blocked.
  • Filtered, 100% natural and preservative-free.
  • Aseptically packaged. 
  • Suitable for adults and children from 3 years old, pregnant women.
  • Approximately 300 sprays.

Directions For Use:

  • On first use, spray to start the system.
  • Head straight, put the nozzle in the nostril.
  • Spray once or twice in each nostril.
  • Let any excess solution flow out and then blow your nose.
  • After each use, clean the nozzle in hot water and dry. 
  • Use 2-6 times a day until decongestion.

(a) For a deeper cleansing of nasal cavities:

  • Head tilted to one side, put the nozzle in the upper part of the nostril. 
  • Spray once for longer, from 2-3 seconds.
  • Let any excess solution flow out of the other nostril and then blow your nose. 

Ingredients: Sea water 75mL, pentahydrate copper salt, monohydrate manganese salt, purified water qsp 100mL. 

Cautions:

  • If in doubt, seek advice from your pharmacist or consult your doctor or ENT specialist. 
  • Store at ambient temperature.
  • If the nasal mucosa is irritated, feelings of tingling may occur when using.
  • Pressurized container, may burst if heated. Keep away from heat, hot surfaces, sparks, open flames and other ignition sources. No smoking. 
  • Do not pierce or burn, even after use.
  • Protect from sunlight and do not expose to temperatures exceeding 50°C.
  • Keep out of reach of children. 
  • Use of the device is not intended to be a substitute for consultation with your physician.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.