Systane Ultra Lubricant Eye Drops 10mL

Product Registration Number: GC27631516117

For Fast-Acting Relief for dry eye due to environmental conditions. Don't let dry eye symptoms caused by environmental factors such as screen time, air quality and/or seasonal issues (i.e. low humidity, high winds, dust) slow you down. With Systane® Ultra Lubricant Eye Drops, you'll get fast-acting relief when you need it most.

Product Benefits:

  • Fast-Acting Dry Eye Relief for irritated, dry eyes. 
  • For dry eye due to environmental conditions (such as screen time, air quality and/or seasonal issues).
  • Easy to use multi-dose Drop-Tainer™ bottle.
  • For moderate, frequent sufferers. 
  • For aqueous (water) deficient dry eye. 
  • Restores the mucin layer. 
  • 2x more lubricating (compared to HA alone formulation). 
  • Instantly hydrates the ocular (eye) surface. 

Directions For Use:

  • Shake well before use.
  • May be used as needed throughout the day.
  • Place 1 or 2 drops in the affected eye(s) as needed and blink. 
  • Can be used with contact lenses. 
  • Can be used for 6 months after opening as long as the product has not expired. 

Ingredients:
A sterile solution containing polyethylene glycol 400, propylene glycol, hydroxypropyl guar, sorbitol, aminomethylpropanol, boric acid, potassium chloride, sodium chloride, POLYQUAD™ (polyquaternium-1) 0.001% preservative, and purified water. 

May contain hydrochloric acid and/or sodium hydroxide to adjust pH. 

Warnings:

  • Do not use if tamper evident cap is damaged.
  • Systane® Ultra lubricant eye drops can be used while wearing contact lenses.
  • For ocular use only.
  • If solution changes colour or becomes cloudy, do not use. 
  • To avoid contamination, never touch the dropper tip of the container to any surface. 
  • Replace cap after each use.
  • Stop using and consult your eye care professional if you experience: persistent eye discomfort, vision changes, excessive tearing, redness of the eye. 
  • Keep out of reach of children.
  • If swallowed, get medical help.
  • Do not store above 30°C.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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