Zheng Gu Shui 100mL (Reduces Swelling and Relieves Sprains)

Product Registration Number: MAL19962254T

Indication: Traditionally used for reducing swelling and relieving sprains.

Directions For Use: 

  • Rub the area peripheral to the wound with cotton soaked with tincture for analgesia. 
  • Dress with soaked cotton and bandage gently. 
  • After one hour of medication on upper limbs or one and a half hours on lower limbs, remove the cotton. 
  • Apply 2-3 times daily there after until total recovery. 
  • For children, duration of application should be proportionally reduce, in order to avoid overstimulation of skin and inflammation. 
  • In case of open wound, bleeding must be stopped first. Then rub with this medicine around the wound. Never rub into the wound. 
  • Never bandage the wounded area tightly, in order to prevent disturbance of circulation and blister-formation. 

Every 100mL contains:

  • Rhizoma croton tigluim 1.71mg
  • Radix cinnamomum camphora nees at eberm 1.425mg
  • Radix angelicae dahuricae 1.235mg
  • Radix moghania macrophylla 1.14mg
  • Rhizoma inula cappa 1.14mg
  • Radix pseudo ginseng 2.375mg
  • Menthol 0.093mg
  • Camphor 0.19mg
  • Excipient: Ethyl alcohol 

Cautions:

  • For external use only. 
  • Can cause convulsion. 
  • Contraindicated in infants below 2 years of age. 
  • Caution must be exercised when older children are treated. 
  • Avoid direct application into nostrils. It is dangerous to place any camphor-containing product into the nostrils of children. A small amount applied this way may cause immediate collapse. 
  • Avoid contact with the eyes. 
  • Do not apply to wounds or damaged skin. 
  • Contraindicated in pregnant women. 
  • Insufficient reliable data in breastfeeding women. 
  • Keep out of reach of children. 
  • Not to be taken internally. 
  • This is a traditional medicine. If symptoms persist, please consult a doctor. 
  • Store below 30ºC and protect from light and moisture. 
  • This medicine is highly volatile. The bottle should be tightly closed after use and keep away from fire and high temperature. 

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at estore@aapharmacy.com.my

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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